Integrated Voting Portal

This article explains the Integrated Voting Portal and how to support meetings with this enabled.

What is the Integrated Portal?

The Integrated Portal is a combination of the Zoom app and GetQuorum's voting software in one place.
It allows meeting attendees to simply see the audio/visual meeting stream and all their voting matters in one window; meaning, they do not need to navigate between their email and their Zoom app to vote!
The portal works on web browsers. We find that the best experience is using the latest version of Google Chrome, but the latest versions of Firefox, Safari and Edge will work too.

How will this affect my meetings?

As the meeting moderator, nothing changes in terms of how you start and run the meeting. You will still start the meeting from the GetQuorum Dashboard Webcast tab, which will prompt your Zoom app to open.
Meeting moderators may need to adjust the way you assist the meeting attendees who are using the integrated voting portal (see below for the common troubleshooting areas).
Attendees who join via a desktop of laptop will automatically be prompted to join using the integrated portal, providing them with a simpler voting experience.
Attendees who join via a tablet or cell phone will use their Zoom app to see/hear the meeting and then vote by click on the blue "Go to my meeting portal" button in their email.

What do meeting attendees see in the Integrated Portal?

Below you will find a series of short videos that demonstrate what attendees see when joining the meeting with the integrated voting portal.

Attendees joining the meeting

Enabling audio permission as an attendee

Live Voting on the Portal

How to help attendees using the Integrated Portal

Audio Issues: you might need to help attendees accept audio permission so the stream works on the portal. The steps to do so are:

Accept all prompts to enable mic and video from your browser
Accept all prompts to enable mic and video from the host

If a user continues to have trouble with the integrated portal: Advise them to click Open in Zoom link at the top of the screen.

Note: this means that if the attendee will be voting live at the meeting, they will need to leave Zoom running in the background and navigate back to the voting portal to cast their ballot. If they close the portal, they can access it again by clicking the GO TO MY MEETING PORTAL button in the email we send to them 30 minutes prior.

FAQ

1. How do I confirm that the integrated portal has been enabled for my meeting?

Our goal is to have this enabled for all virtual meetings starting in January 2022. If you would like to confirm, please reach out to your customer success manager at support@getquorum.com.

2. Do you have any resources that we can provide to owners?

Yes, this information is included in the attendee user guide that we provide when the notice of meeting is served. You can find a generic copy of the attendee user guide here.