(Moderator) Meeting Recordings
đź’ˇ We have recently updated the slides to better indicate to clients that the meeting is recorded, and for what purpose. If the client requests the recording to be stopped, we will respond with the following disclaimer (see below), explaining why we record them.
“GetQuorum records all Virtual Meetings held on the GetQuorum platform for training, quality assurance, and compliance purposes. The recordings remain the property of GetQuorum. However, the recordings may also form part of a customer’s corporate records. Upon request or otherwise in accordance with applicable law, a copy of the recording may be made available to the customer.”
Our new Pre-Meeting slide that covers recordings coupled with our standard explanation should be enough to inform clients why we record a meeting, however, they may still request it to be turned off. If the client insists, we can accommodate the request and ask them to send us a confirmation email of the request to: voters@getquorum.com.
âť— We will continue to record the meeting until the email confirmation is received and confirmed by the Support team.
âť— If any prompt to allow for a recording to be saved to a local device is received, it is to be denied; an official copy of the recording will be provided to the client after the meeting.
