(Moderator) Overage Charges

💡 This page covers client overage charges, and when they come into effect.

General Information

If a client exceeds the 120 minute meeting mark, overage charges will apply. Below are some more details regarding this.

  • Clients are advised from Sales and reiterated via moderators in the Pre-Meeting that they have 120 minutes without charge to complete the meeting.
  • If a client meeting exceeds the 120 minute mark, moderators make a Dashboard note and tag Alok so he is aware. (Invoice tag when fixed).

Billing

  • Alok makes a decision as to whether to charge OT.
  • OT charges of $150 CAD are billed in 30 minute increments.
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